No products in the cart.
Shopping cart (0)
Subtotal: ₹0.00
Spend ₹3,050.00 to get free shipping
Congratulations! You've got free shipping.
Customer Support
Easdeal Help Center | 24x7 Customer Care Support
Welcome to the Easdeal Customer Support Center! We’re here to make your shopping experience for home electronics smooth and enjoyable by providing quick solutions to all your queries. Whether you need help with tracking orders, changing delivery details, understanding our return and refund process, or learning more about payment options, our support page has you covered. Simply use the filters on the left to find relevant information efficiently, or reach out to our dedicated support team for expert assistance. Easdeal’s customer care executives are committed to resolving your issues promptly, ensuring a hassle-free experience. Once everything is sorted, dive back into shopping for your favorite home essentials, and don’t miss our seasonal sales for exceptional deals!
Please login or create an account to access the Customer Support Portal
Not registered? Create an account
Forgot your password? Reset password
Already have an account? Login
Have Any Questions?
What does Easdeal do?
Easdeal.com is a multi-vendor marketplace offering home appliances and electronics at 30-70% discounted prices. Vendors can list products in three categories: Fresh (brand new), Open-Box (unused but with opened packaging), and Dented (minor scratches/dents but fully functional). Customers can buy high-quality products at unbeatable prices sourced from various platforms. With secure payments, easy tracking, and hassle-free returns, Easdeal.com ensures a reliable shopping experience, making premium appliances affordable for everyone..
What are the payment options on Easdeal.com, and how can I trust my money is safe?
Easdeal.com offers multiple payment options to ensure a convenient and secure shopping experience. For online payments, we use Cashfree Payment Gateway, a trusted and secure platform for processing payments through credit/debit cards, net banking, UPI, and digital wallets. Additionally, we also provide a Cash on Delivery (COD) option, allowing you to pay only when your product arrives.
We value your trust, so in case we are unable to deliver your product for any reason, we ensure a full refund of your money without any hassle. However, please note that our product refund and return policies are different, so we recommend reviewing our Return & Refund Policy before placing an order to avoid any confusion. Our priority is to make your shopping experience safe, easy, and worry-free.
What is Easdeal.com's return and refund policy?
Easdeal.com offers a one-day return window from the time of delivery. Customers can initiate a return request within 24 hours if the product is found defective or malfunctioning, provided the defect is not caused by customer misuse or mishandling. Returns requested after this window will not be entertained.
If the product received is defective, Easdeal’s resolution team will step in to resolve the issue quickly. However, vendors are solely responsible for the quality and condition of the products. In case of any defect, the vendor must handle refunds, replacements, or repairs without hassle.
The return policy does not cover damage caused by customers, such as accidental breakage, improper installation, or misuse. Additionally, if any product shows signs of wear and tear post-delivery due to improper maintenance, it will not qualify for returns or refunds.
Easdeal.com also ensures that in cases where a product cannot be delivered, a full refund will be initiated without delay. However, product refunds and returns have different policies, so customers are advised to carefully read the Return & Refund Policy before making a purchase.
For any assistance regarding returns or refunds, customers can reach out to Easdeal’s support team. By making a purchase on Easdeal.com, customers automatically agree to these terms of return and refund.
What are the product conditions available on Easdeal.com?
Easdeal.com offers products in three conditions:
Fresh (Brand New): Completely new, unused products with intact or slightly damaged packaging but full warranty.
Open-Box (Like New): Unused products with opened or slightly damaged packaging, fully functional at a lower price.
Dented (Minor Damaged): Products with minor scratches or dents but fully functional, available at heavy discounts.
How can I contact Easdeal staff for support ?
You can reach out to Easdeal.com for any queries or support through:
- 📧 Email: customersupport@easdeal.com
- 📞 Phone: +91 7307692617
Easdeal Help Centre: Quick Solutions for Your Shopping Needs
Shopping for home electronics on Easdeal is designed to be smooth, exciting, and hassle-free. However, we understand that you may have queries or require assistance regarding your orders, deliveries, payments, or returns. That’s where the Easdeal Help Centre comes in — offering you round-the-clock support to ensure that your shopping experience remains delightful. Whether you need help tracking your orders, modifying delivery details, understanding our refund policy, or exploring payment options, our support team is here to resolve your issues quickly. With Easdeal, you can shop confidently knowing that expert assistance is just a click away.
24×7 Customer Care Support
Easdeal provides 24×7 customer care support to address all your shopping-related queries. Our Help Centre is easy to navigate, allowing you to get instant solutions for your orders. Simply log into your Easdeal account, access the Help Centre, and select your recent order to raise any issue. Whether you need assistance with order tracking, delivery modifications, or return requests, our support executives are available round-the-clock to assist you. Additionally, you can initiate a live chat with our team or contact us via email for immediate resolution. With Easdeal, your concerns are addressed within minutes, ensuring a stress-free shopping experience.
Track Your Orders with Ease
Once you place your order, you can track its real-time status through the Easdeal Help Centre. Simply log in, go to your order history, and click on the specific order to get the latest tracking information. You can also modify delivery addresses, update delivery dates, or contact our support team for any delivery-related assistance. Our team ensures that your orders reach you on time, and in case of any delay, we keep you informed with regular updates.In case you are unsatisfied with your purchase, Easdeal offers a simple and transparent return and refund policy. You can initiate a return request through the Help Centre, and our team will guide you through the process. Once the return is approved, you can expect a full refund or replacement based on your preference. If you face any difficulty during the process, our 24×7 customer support is always available to assist you.At Easdeal, we strive to make your shopping experience enjoyable, convenient, and seamless. No matter what query you have, our Help Centre is designed to provide you with quick solutions, ensuring you can shop worry-free. So, explore our latest collection of home electronics, grab the best deals, and let us take care of the rest
